In 1997, I managed crisis response for a fatal school bus crash. That experience didn't turn me into a storyteller. It turned me into a systems person.
This workbook is what I wish had existed before that day. Not theory. Not checklists someone downloaded from the internet. A framework built from actually living through it — and from helping others prepare so they don't have to learn the hard way.
This isn't about scaring people. It's about giving them the structure to respond clearly when everything else is chaos.
What's Inside
The workbook walks through crisis preparation, communication protocols, documentation requirements, and recovery — with space to customize for your organization's specific needs.
It's designed for transportation departments, schools, and any organization where the stakes are high and the margin for error is small.
Licensing for Associations
State associations can license this workbook for their members. It becomes a year-round training resource — not just a conference handout.
Interested in bringing this to your organization or association? Let's talk about what that looks like.